Mass Dental Society Continuing Ed Credits Log
Yankee Registration Is Now Open!
Registration and housing are open for Yankee Dental Congress 2023! Join fellow dental professionals who have congregated for over 48 years in the annual tradition of learning from industry experts, connecting with alumni, and exploring cutting-edge products and/or services at the Yankee 2023.
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Vote Yes on Question 2
Medical Loss Ratio (MLR), major dental reform that will benefit patients and providers alike, is on the November 8 ballot this year in Massachusetts. Get ready to engage in this initiative and support Question 2—a YES vote will improve access to quality dental care and better dental benefits for all.To get involved, visit voteyeson2fordental.com, sponsored by the Massachusetts Dental Care Providers for Better Dental Benefits committee, which is supported by the American Dental Association (ADA) and the Massachusetts Dental Society (MDS).
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Become a Member
The COVID-19 pandemic has shown us the importance of organized dentistry, as together, with our members, we faced the challenges and weathered the unimaginable storm. A Massachusetts Dental Society (MDS) membership gives you access to critical resources and benefits from the MDS, the District, and the American Dental Association (ADA). Join us today to gain access to these benefits. If you have previously been a member, call the Member Assistance Center to renew.
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MDS Career Center
The MDS Career Center has replaced our career classified ads to offer a centralized online job portal for dental professionals with many new features and increased reach and visibility. Explore the new features and learn how to post an ad or search for a job today.
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MDS Member Savings Partners
Our Member Savings Program partners are carefully reviewed and vetted to save you time and to provide you with confidence in their products and services. See how our partners can help you save today.
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Featured News
Plan Your Yankee Experience
Registration and housing for Yankee Dental Congress 2023 is now open! Check out the Yankee 2023 program book to see all that is in store for this year's conference!
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Vote Yes on 2 Radio Ad
Listen to the Massachusetts Dental Care Providers for Better Dental Benefits radio ad on ballot Question 2. Voting "Yes" on November 8 would require dental insurance companies to spend at least 83% of our premiums on dental care.
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Celebrate Fall With Us
Join us for a day of apple picking and fun on Saturday, October 22, from 1:00 - 4:00 pm. Enjoy a fall afternoon at Tougas Farm in Northborough, MA, with other member dentists, dental students, family and friends.
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Dental Practice Insights
The MDS Dental Practice and Benefits Committee knows that collecting co-payments can sometimes be problematic. Every day, patients come into an office for routine treatments like cleanings and assume their insurance covers it 100%. Some think dental insurance works like health insurance, which generally does not require a copay for annual checkups. Others think anything that happens during a cleaning is covered without a copay. We know dental insurance is not that simple. Patients do not.
When a patient is asked for an unexpected copay, the best-case scenario is an awkward conversation, and the worst-case scenario is they get upset. Rarely will a patient leave their appointment feeling positive about their experience if they paid more than expected.
Most patients do not understand exactly what their insurance covers. The MDS Dental Practice and Benefits Committee encourages you to train your front desk staff on positively communicating co-payment information to patients.
If you have struggled with collecting copays, take a few minutes to verify insurance benefits before the patient comes in. Explain the out-of-pocket costs to your patients beforehand. Many offices collect the copay before treatment is received. Talk about anything new that comes up during the treatment. And preauthorize any more significant procedures that need to be done. Doing so will build much deeper relationships with patients and ensure appointments end on a more positive note.
The experience matters. Take the time to get your entire team on board with their role in the journey.
Source: https://www.massdental.org/
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